www.piaspizzeria.com.au

Privacy Policy for Pia’s Pizzeria

De La Vina Pty Ltd (trading as Pia’s Pizzeria)

Effective Date: 16 October 2025

At Pia’s Pizzeria, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and handle your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Types of Personal Information We Collect
We may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Delivery address

2. How We Collect Your Personal Information
We collect your personal information through:

  • Online orders via our website or ordering application
  • In-store orders
  • Social media platforms
  • Sign-up sheets and booking platform data

3. Purpose of Collecting Personal Information
We collect your information to:

  • Provide a seamless ordering experience
  • Communicate with you about your orders
  • Send marketing and promotional materials
  • Improve our services and customer experience

4. Disclosure of Personal Information
We will not disclose your personal information to third parties. Your information is kept confidential and used only for the purposes described in this Privacy Policy.

5. Storage and Security of Personal Information
Your personal information is stored securely on cloud-based services protected by Microsoft 365. We implement appropriate security measures to prevent unauthorized access, modification, or disclosure.

6. Cookies and Tracking Technologies
We use cookies and Google Analytics to understand website usage and improve our online services. These technologies collect data such as page views, site traffic, and user interactions.

7. Access and Correction of Personal Information
You can access or update your personal information by emailing us at pronto@pias.pizza or by clicking the link provided in any of our email communications.

8. Contacting Us
If you have any concerns or questions regarding your privacy or this policy, please contact us at:
Email: pronto@pias.pizza

9. Marketing Communications
Any marketing or promotional material sent to you will only include your first name and, at times, some purchase history, for personalised communication purposes.

10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the updated effective date.